Frequently Asked Questions
Everything you need to know about shopping at Cloudflare.
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by destination but generally range from 7-14 business days.
What is your return policy?
You can return any unused item in its original packaging within 30 days of purchase for a full refund. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order after it has been shipped?
Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific location.
How do I make changes to an existing order?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placing your order if you need to modify your shipping address or item selection.